Terrible Service

<p>We order food for a childrens home on a monthly basis. Our usual supplier closed recently & we were investigating the possibility of ordering from Cambridge foods (Witbank) in future.</p> <p>We placed an order for R15000 worth of groceries. I spoke to the manager personally & he said he would arrange for it to be ready for collection the next morning at 09:00. </p> <p>When we got to the shop, none of the staff were aware of the order. The manager was in a meeting. The staff managed to find the order & said that they would prepare it for us quickly. However 2 hours later when they arrived at the cashier & started to ring up the items, I realised that only some of the items were there. </p> <p>Upon enquiry I was told that they did not have the other stock, we could however see it on the shelves. I then took a trolley and started to pack the items. However I was then confronted by the merchandisers & asked not to remove the items from the shelves as they would bring me those items from the store..... </p> <p>I found the whole experience unsettling. As a result of the incompetence of all the staff we had to postpone our delivery to the children. </p> <p> </p>