Poor service

I receive surveys regularly. I answer and submit. I have tried to support both Game and Makro however they are just lacking when it comes to online service and delivery. Admittedly Game has stepped up there efforts but dealing with Makro is like driving nails through my feet. I am told its escalated....it's being looked into....we will revert back to you......and yet here I sit with still no delivery after payments complete. Massmart, train your people. Educate them on customer service and delivery. Weeks of empty nothings are just not worth the good prices you sometimes offer.