RD
Ranjan D

1 reviews | Active since Feb 2011

03 May 2024, 22:04

Massmart rocks with Kurt in the front line.

Massmart should employ more staff like Kurt, not only at headoffice but in all Massmart stores especially Game Pavilion. He has the ability to resolve customer issues fairly restoring the image of the retail store. My bad experience with Game Pavilion has been turned into a pleasant one, thanks to competent staff like Kurt. My issues were resolved within a day by him, whereas Game themselves couldnt resolve my legitimate issues for over two weeks. My compliments go the Massmart for having Kurt in the business. He is truly an asset to the company. Maybe Massmart should use people like Kurt to do Customer care training in all Massmart stores. My congratulations to Kurt and keep up the good work in maintaining the integrity of the company.

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