MASSMART EXTENDED WARRANTY COVER - DO NOT FALL FOR THIS!!

My washing machine spinner is broken. I logged a call 27 August 2024. They told me it would take 5 business working days for a technician to contact me. I followed up numerous times every time with a better excuse. Excuses such as "we tried to call you but has been unable to reach you"another one "we cannot get hold of the technician" another one "the technician is trying to reach you"another one "we do not have your email address on our system"another one "our technician will call you in a hour"another one "sorry for the inconvenience" YOUR WARRANTY COVER AND TECHNICIANS SUCKS!!!!