MAKRO/MASSMART after sales service beyond shocking; I would not even give them one ONE star. South African public please be aware!star. South

This is now my 4th review on the same matter months later with Makro/Massmart. I ordered a gas stove top from MAKRO; arriving at my destination it was working fine. I installed it and after my renovations were done; I could not get a gas compliance certificate as it was not according to South African specifications and should not have been sold in our country at all!!! After 3 reviews on this site I got so far that Salome Sekoena from Massmart picked up the gas stove and now there is silence. She does not answer her e-mails; her number no longer exists; etc.; etc. I cannot understand how makro can still do business in South Africa with a customer service like this!! I am the secretary of the hospitality services in East cape and have put out a big warning today. I have never been reimbursed and everytime I go a step further the e-mails no longer works or the telephone numbers are discontinued. it is absolutely SHOCKING!. My Makro query number is MAK***. I have never been reimbursed for anything plus extra registration fees to get a Gas compliance certificate; a faulty gas stove top that should never have been sold in South Africa (despite their apologies) as well as extra electrician fees. I would like my reimbur*****t YESTERDAY! They have all my details as well as banking number as well anything required. people PLEASE think twice before buying anything from makro.