LACK OF PLANNING

<p>I'm deeply disappointed, there is a new open Cambridge food store in Richards bay, first when it was opened the planning was amazing, more staff to assist efficiently and fast service but now,</p> <p>everytime i go to the store at peak time, like early in the morning as we buy food break fast, the queue will be long and there will be only 3 cashiers to assist, during our lunch time around 12 to 13, there is still long queue but still only 4 to 5 cashiers are there to assist while the Store has around 20 tellers, as i write to you today i was there and we know that it is friday, people who are getting paid weekly wil visit the store and also as 25 falls on a sunday lot of people got paid today, but still the management is ******** to that. still queues are long with 3 cashiers to assist,</p> <p> </p> <p>soon or later you guys are going to loose business in this Area if you not changing you Operational strategy in the branch</p> <p> </p> <p>also the food department , you will find only one person assisting while the queue is high,</p> <p> </p> <p>i'm feeling to understand the competency of the management as in this regard their S**** is questionable</p>