NM
Nonkululeko M

1 reviews | Active since Jul 2009

29 Jan 2018, 10:50

Humiliation By Security & Falsely Accused of *****ing

I buy 10 or more bread on a daily basis @ cambridge foods for resale.I went to the floor manager and asked if the fresh bread has been deliverd,He told me I had to wait for 30 minutes cause the Albany bread was still @ the receiving department.I decided to go wait in the car.As I'm about to exit ,the security checks my bag and finds 3 courtlegh and 2 packets of matches.I explained to him that I bought the goods @ the Indian shop.They security who work for Fidelity Security Company accuse me of *****ing the matches and calls a lady by the name of Gloria who starts screaming @ me and tells me that I have to stand there by the security and follow protocol.I told the lady to.stop humiliating me and shouting cause she is embarrassing me ,I'm not a ********.She continues to shout as if I'm guilty with everyone at the shop looking @ me as if I'm a ********.The security told me to go upstairs where I found a guy in handcuffs ,tears just started rolling down cause of the humiliation I felt.Is this how Cambridge foods treats people and the Fidelity Security.I.told the lady that I'm running late as I have a shop to open.She then disappeared into into the office.After an hour of waiting my time & embarrassing me ,she announces on the Intercom that I didn't go to the shelves where the matches are placed.Not even an apology to say they they were wrong or they are sorry.I'm not impressed with the service and will not be setting foot in that supermarket again.I really hate Cambridge Foods & their staff & their rotten chicken.The Fidelity Security company needs customer service training ,the just really suck.I'm really upset & I hope this goes to Top management of Cambridge.

0
Replies (0)