MM
Mshokobezi M

1 reviews | Active since Apr 2012

28 Mar 2019, 13:12

False Advertising

i visited the Cambridge food in randburg. Their advert board had a catalogue that was outdated, i didn't take notice that the catalogue is outdated. after paying for my groceries.i thereafter queries for the incorrect amount charged. after being sent from pillar to post to get help, 30 mins later the lady who assisted me mentioned that the catalogue is outdated(no price right policy). what a bad customer experience.

0
Replies (2)
Massmart Retail
Massmart Retail's reply29 Mar 2019, 09:07
Official
Hi Mshokobezi, so sorry to hear of your unfortunate shopping experience at Cambridge Food. Thank you for making us aware. Our team will in touch with you. 
MM
Mshokobezi M's update03 Apr 2019, 11:10
Reviewer Update
i'm still waiting for the call