Extremly bad treatment of customer complaints

<p>On friday the 23rd of September i bought 5ltr farmhouse icecream which was on special from cambridge devilliers jhb. It was going for R60. When i got home i discovered the seal was broken and the icecream was almost halfaway. I contacted cambridge through facebook and got a reply on monday 26 september that is after i sent another message as the 1st one was ignored. I was asked for my contact details as i was promised a call from cambridge. Up until today i have heard nothing from them. Thinking back when i bought the icecream the 1st one i got out of the fridge had a very big crack on the side and it was leaking.</p>