NN
Nhlanhla N

1 reviews | Active since May 2015

23 Nov 2016, 17:41

Expired Food in the Morning Sies!

<p>Bought me breakfast at the Store in Bree. To my surprise at eh time the food is not right. Was a joke of the office with rotten Chicken Buzzards. I'm here now and am told that I'm only entitled to a Cash refund of the Items I Bought. I ate Rotten Food and feel sick from smell alone. CUSTOMER EXPIRIENCE tanted. CAMBRIDGE FOOD BREE STREET. I wonder is this the process to be followed when dealing with client.</p> <p>Mr. Solly Tlouwana the CUSTOMER relations you have leaves a sour taste on my stomach. I have to buy me Lunch again at the canteen for R45 after spending R47,80 @ urge store. </p>

0
Replies (1)
NN
Nhlanhla N's update08 Jan 2017, 08:40
Reviewer Update

Morning Mr. Joe Mailula (Regional Manager)

Happy Sunday to you and your not so well trained manager of Cambridge Bree JHB.

You seem to be taking time with my resolution to the above incident. This still leave a bitter taste in my mouth, to think that I furnished you with all the docs you requested and to-date your not done...

I have a suggestion that can help you speed up my request, namely: kindly fami****ize your self with my surname and then do yourself a favour and Google my cousin, T T Hlapolosa Inc. That should give you an indication of how this could end if I'm not the happy party in this matter, note this is not a win win situation, it's win lose, so stop deliberating and get done already.

I was hoping this won't be a drawn out process involving more people.

Can I ask you to put some urgency in the matter and get my closure.

Namely: Refund of my medical expenses, a voucher from your store and a written apology from yourself, your manager and the manager who I'll treated me for returning expired food his branch had sold me.

NB: the fact that you delete my emails without reading them, after you asked me to send them also is rather uncalled for. Tracked emails are exactly that, tracked so the sender can see your every action, I saw that you deleted my email without reading it, I repeat *AFTER YOU HAD ASKED FOR IT*

Nhlanhla Hlapolosa