nK
nokuthula K

1 reviews | Active since Mar 2017

26 Apr 2017, 09:41

bad disgusting service

<p>on the 22/04/2017 i and my friend went to cambridge food in cosmo city johannesburg after work it wa around 19:00pm to get some groceries, the shop was very busy ,we stood on the queue for about 30 minutes then we got to the till my friend was infront of me we were assisted by a cashier named Helen Levepemy friend bought glass ware, she asked the cashier if there were papers available to wrap her cups and dishes she said we do not have papers,yet the ad papers were all over the shop.we decided to gather papers ourselves and w****d our glass ware, then i took out my groceries from the basket ,she told me i never asked you to take out those because i am now making mstakes because of you.i just stood there.then when she started to scan my groceries ,she started making comments that this is the kioks .the kiosk is not a place where someone can pay for a lot of parcels .yet i bought less than ten items, i said where is the sign indicating that ,she said i should know better everyone knows that ,i said i do not work there how was i supposed to know? i said you must be drunk she said you are also drunk and i will not scan your items...she called another customer, i asked one of her collegue to ask for a manager, i stood there for another 10 minutes waiting for the manager, the manager Mmapula Thupana came she said she is the manager, she assisted me in scaning my groceries then i paid. she asdvised me that she will give me a call on sunday the 23/04/2017 until today i have not heard a call from her.I AM VERY DISSAPOINTED WITH THE SERVICE I RECEIVED FROM CAMBRIGE, i have been to different cambridge stores but i have never came across such DISREESPECT its discusting....people like helen do not belong at customer service...</p>

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