RC
Rebecca C

1 reviews | Active since Jan 2020

21 Jan 2020, 16:16

Bad Removals Company

I am so sorry I used this company. Very sorry indeed. All the bad reviews about Camash Removals/Investment company are true. All the bad things they say in the reviews about Carol is true too. NEVER USE THIS COMPANY TO MOVE YOUR BELONGINGS. Those that say nice things were either paid, or family or f@#$ing lucky. Between my husband and I, we have sent over 10 emails that are detailed in our complaints and questions and pictures of damaged furniture and queries. No feedback. Call after call. And now those numbers "don't exist". I've contacted the driver who is just as cagey and not forth coming with alternative numbers for Carol or the company. These people must be reported for an unroadworthy truck, for lying because they are not who they say they are. If they had a centimetre of truth, I would not be driven to write this sad review. If Carol had any decency at all, she would answer our call or reply to or emails. She would offer a fair price for all the damage to our furniture, for all the extra expense we spent waiting another stressful day for the truck to get to us. She would offer a sincere apology for all the extra cash we paid for the penalties we incurred by not being off two properties in time. I hate you so much Camash Removals Investment and Carol. I hate them. The driver is in on it too. Don't feel bad. He knows the drill of angry clients and protects the bosses. I wish you a painful lesson in being honest, trustworthy and accountability. Your kind deserve nothing good or wholesome. Pox on you Carol.

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Replies (2)
Camash Investments
Camash Investments's reply22 Jan 2020, 11:42
Official
Good day Rebecca,
Thank you for your review. We are very sorry to learn that you had a bad experience with us. Wrapping the furniture, especially over long distance moves is crucial.  We offered a wrapping service and you indicated that you would do everything by yourself prior to the move. 
Camash Investments
Camash Investments's reply22 Jan 2020, 11:45
Official
You opted not to take damage cover at the time of booking and unfortunately this cannot be added after the move. We understand the truck arrived late and do sincerely apologize for that but surely we cannot be held liable for the scratches and dents that occurred during transit with no wrapping on.