AB
Ashia B

1 reviews | Active since Jun 2017

19 Dec 2018, 15:15

Worse customer service from Camaf.

Poor Customer Service

For the amount i pay per month for 2 people I expected better service!I been calling and begging your consultants to call me back and explain this year transaction.I receive excel sheet with alot of number and acronyms.Which i don't understand .

I have escate and email.i get the same generale answer.Im at a point where i rather go to Boneta, There service is actually better .

I'm always were so proud to be part of this medical aid and would always promote, until now.

regards Ashia Benting **********

0
Replies (1)
Camaf
Camaf's reply20 Dec 2018, 11:08
Official
Good day Ashia
Thank you for bringing this matter to our attention.

We are in the process of investigating this matter for you and one of our senior consultants will contact you to discuss. 
Kind Regards,
Wentzel MaistryClient Relations Team Leader