1 reviews | Active since Mar 2009
Unable to get membership
I app**** for membership and called CAMAF over 6 times since last week. I spoke to Lerato, Andrea , Ricardo, James and Brian.<br> <br> Andrea said the entire membership dept is in a meeting but she will get back to me. They still in that meeting since last week.<br> <br> Ricardo went on to tell me they provide an excellent service after asking me to please ask my employer to send through proof of income. He also defended andrea and insisted she did email me a list but seeing as I didn't receive it he requested an alternative email address and he informed me the membership dept works till 3.30pm only.<br> <br> James said it was in final stages and he will get them to process it today been Friday. James then went home. Brian on the same day then said \we need proof of income\" which directly contradicts what James just told me. So Camaf this is to compliment you on the manner in which you handle new applications. I shudder to think what would happen if I needed real medical care.<br> <br> "
I have tried contacting your on your cellphone, however I was unsuccessful.
On behalf of CAMAF, we would like to apologize for the bad customer service experience which you have had with our Client Relations Department.
The escalation has been handed to the Membership Manager and I would like to confirm that your CAMAF membership is now active effective 01 February 2016.
Yours Sincerely,
Tertia Louw
CAMAF
Client Relations Supervisor
I have tried contacting your on your cellphone, however I was unsuccessful.
On behalf of CAMAF, we would like to apologize for the bad customer service experience which you have had with our Client Relations Department.
The escalation has been handed to the Membership Manager and I would like to confirm that your CAMAF membership is now active effective 01 February 2016.
Yours Sincerely,
Tertia Louw
CAMAF
Client Relations Supervisor
