MM
Mmabatho M

1 reviews | Active since Nov 2015

20 Mar 2018, 14:18

Terrible Management of Accounta

I don’t know who is responsible for managing the admin at the fund buy they have no processes whatsoever in the accounts dept. They just run DO through your account without sending you statements for whatever amounts they decide at the time. Then in short tell you their errors are your problem to live with.

0
Replies (2)
Camaf
Camaf's reply20 Mar 2018, 14:44
Official

Good day Mmabatho

Thank you for bringing this matter to our attention.

I am in the process of investigating this matter for you and will provide you with feedback once it has been resolved.

Kind Regards,

Caleb Brownley

Client Relations Team Leader

Camaf
Camaf's reply20 Mar 2018, 16:07
Official

Good day Mmabatho

Thank you for taking my call earlier today.

I have escalated this matter to our Credit Control department and have arranged for a Supervisor to call you back in this regard.

Kind Regards,

Caleb Brownley

Client Relations Team Leader