1 reviews | Active since Oct 2013
Same issue all the time with prescriptions
<p>I am very upset that everytime I go to the pharmacy, the system keeps saying I'm not an active member when I've been with Camaf since September 2014, after I got married in 2015, I updated my details as my name and surname changed due to marrying a Muslim guy... Ever since I made these changes, I've been having this issue of getting medication but for all other things, my drs visits and blood tests for the programme I'm on, things go smoothly. I did call in when this issue first started but was told that everything is fine and I am still a active member. Please check for me what the hell is going on because this is frustrating me to death and I need my medication urgently.</p>
Good day Elize
We take note of your complaint and are currently investigating this without our third party who handles our pharmacy claims. We do apologise for the inconvenience you may have experienced.
We will revert with feedback tomorrow.
Kind regards
Alicia Dalais
Client Relations Manager
Best regards,
Good day Elize
We take note of your complaint and are currently investigating this without our third party who handles our pharmacy claims. We do apologise for the inconvenience you may have experienced.
We will revert with feedback tomorrow.
Kind regards
Alicia Dalais
Client Relations Manager
Best regards,
Good day Elize
We take note of your complaint and are currently investigating this without our third party who handles our pharmacy claims. We do apologise for the inconvenience you may have experienced.
We will revert with feedback tomorrow.
Kind regards
Alicia Dalais
Client Relations Manager
Best regards,
Good day Elize
We take note of your complaint and are currently investigating this without our third party who handles our pharmacy claims. We do apologise for the inconvenience you may have experienced.
We will revert with feedback tomorrow.
Kind regards
Alicia Dalais
Client Relations Manager
Best regards,
Good day Elize
As per Telephone conversation with James the issue was with the Pharmacy not sending correct new details
I would like to also take this opportunity to apologize for the inconvenience and bad experience you had
Regards
Tshwarelo Mungoni
Client Relations Supervisor
Best regards,
Good day Elize
As per Telephone conversation with James the issue was with the Pharmacy not sending correct new details
I would like to also take this opportunity to apologize for the inconvenience and bad experience you had
Regards
Tshwarelo Mungoni
Client Relations Supervisor
Best regards,