NJ
Nompumelelo J

1 reviews | Active since Aug 2015

08 Mar 2020, 11:47

Run around

I am at my absolute wits end with Camaf! I have been on this medical aid for a little over a year and I have been miserable all year. I fell pregnant early last year, and followed all protocol. I consulted a network GP who referred me to m now Gynae. CAMAF paid for all the consultations, until suddenly in my 7th month of pregnancy, they would not pay stating there was no network referring GP. After many phone calls with CAMAF and the Gynaes billing company, I had no resolution as the billing company states they have not changed how they were sending the information through and CAMAF stating no referral was attached. So I paid for that out of pocket as the account was now in arrears and I did not want it to be handed over. Surprisingly, CAMAF paid for the two appointments I had after with no issue regarding the referral. Fast forward a few months, I had another appointment, I CALLED CAMAF AND CONFIRMED I WOULD NOT NEED ANOTHER REFERRAL LETTER TO GO TO THE SAME DOCTOR, I WAS TOLD NO AND GUESS WHO ONE AGAIN HAS TO PAY?? I am at my absolute witsend. I am so sick of CAMAF, its a story after a story and I struggled to get a breast pump as well. I would never recommend this medical aid and unfortunately had no choice due to my employment!

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