CJ
Charne J
1 reviews | Active since Jan 2022
20 Jan 2022, 12:15
******* stay away
Helping the rich get richer. Everything is out of pocket. My plan says I ha e one specialist consultation per year. HOWEVER they only cover R500 of the consultation fee. They were unable to provide with a list of specialists who actually charge R500. Their rates are incredibly low. They like to tell me it is with industry standard. Camaf is an elite medical aid. We expect elite service. We deserve to see a Gynecologist once a year and the consultation fee being covered. This is disgusting that camaf does not cover a consultation fee in full. Very disappointed since I am paying a large amount every month. For ZERO benefits.
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Replies (2)
Camaf's replyOfficial
27 Jan 2022, 09:46 Dear Charne,
Thank you for raising your concerns.
One of our senior consultants has made contact with you to discuss these concerns.
The details around your selected Benefit Option, and it’s structure were discussed.
Whilst we understand that the outcome of this query may not have been the most desirable, we trust that the necessary clarity has been provided in this regard.
Kind Regards,
Wentzel Maistry
Client Relations Team Leader
Camaf's reply27 Jan 2022, 09:46
Official
Dear Charne,
Thank you for raising your concerns.
One of our senior consultants has made contact with you to discuss these concerns.
The details around your selected Benefit Option, and it’s structure were discussed.
Whilst we understand that the outcome of this query may not have been the most desirable, we trust that the necessary clarity has been provided in this regard.
Kind Regards,
Wentzel Maistry
Client Relations Team Leader
CJ
Charne J's updateReviewer Update
27 Jan 2022, 10:10My issue has not been resolved yet and has been escalated. I am awaiting feedback.
CJ
Charne J's update27 Jan 2022, 10:10
Reviewer Update
My issue has not been resolved yet and has been escalated. I am awaiting feedback.