Prescribed medication
I am registered on the mother to be program and subsequently received a prescription from my gynecologist who prescribed Steller mamas and I was told I have a 50% co payment when I went to the pharmacy yesterday . Today I called customer care and I was told the claim was processed incorrectly it should have went to through acute. I then called the pharmacy to complain and the pharmacist who called CAMAF was there are cheaper options that he should have advised o and should continue with the prescribed option then will pan and CAMAf will not pay no more than R 152 for my prescribed meds . So my question Is am I going to be penalized for what my Dr is prescribed and secondly why do we have a misleading mother to be prospectors that say 100% SEP
Kind regards Katlego
This never used to be the case 2years ago
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Replies (2)
Camaf's replyOfficial
28 Oct 2020, 13:18 Good day Katlego,
Thank you for bringing this matter to our attention.
We are in the process of investigating this matter for you and one of our senior consultants will contact you to discuss.
Kind Regards,
Wentzel MaistryClient Relations Team Leader
Thank you for bringing this matter to our attention.
We are in the process of investigating this matter for you and one of our senior consultants will contact you to discuss.
Kind Regards,
Wentzel MaistryClient Relations Team Leader
Best regards,
Camaf's reply28 Oct 2020, 13:18
Official
Good day Katlego,
Thank you for bringing this matter to our attention.
We are in the process of investigating this matter for you and one of our senior consultants will contact you to discuss.
Kind Regards,
Wentzel MaistryClient Relations Team Leader
Thank you for bringing this matter to our attention.
We are in the process of investigating this matter for you and one of our senior consultants will contact you to discuss.
Kind Regards,
Wentzel MaistryClient Relations Team Leader
Best regards,
's updateReviewer Update
02 Nov 2020, 10:18Good day,
Is one of your senior consultants is still doing to call me because all I saw was this complaint has been lodged is a CAMAF Confirmation of Claim Receipt and unfortunately it is telling me what I already know because I paid the difference out of my pocket.
Is one of your senior consultants is still doing to call me because all I saw was this complaint has been lodged is a CAMAF Confirmation of Claim Receipt and unfortunately it is telling me what I already know because I paid the difference out of my pocket.
's update02 Nov 2020, 10:18
Reviewer Update
Good day,
Is one of your senior consultants is still doing to call me because all I saw was this complaint has been lodged is a CAMAF Confirmation of Claim Receipt and unfortunately it is telling me what I already know because I paid the difference out of my pocket.
Is one of your senior consultants is still doing to call me because all I saw was this complaint has been lodged is a CAMAF Confirmation of Claim Receipt and unfortunately it is telling me what I already know because I paid the difference out of my pocket.