No service delivery and no care for members

After i was told on Tuesday and Wednesday that my wheelchair invoice is approved and will be paid on Friday before my operation on Monday, i was just informed after phoning them to follow up that they are not paying the invoice today. This meens that when i come out of hospital i will have to drag myself around just because CAMAF is useless and couldn't care less about their members. Absolutly disgusted and dissapointed. Im getting anxiety thanks to having to deal with CAMAF for a MONTH just to get a wheelchair invoice approved and paid.