NK
NOMSA K

1 reviews | Active since Dec 2017

29 Jan 2018, 15:03

no call back or assistance

on Wednesday 2017-01-23 i requested a call back regarding my chronic medication. im unable to get any assistance at the chemist because camaf wont pay. on their web chat i requested a call back because every week i have to be on the phone with camaf and i have no airtime. todate im still waiting. todate camaf not paying

0
Replies (2)
Camaf
Camaf's reply29 Jan 2018, 15:28
Official

Good day Nomsa

Thank you for bringing this matter to our attention.

I am in the process of investigating this matter for you and will provide you with feedback once it has been resolved.

Kind Regards,

Caleb Brownley

Client Relations Team Leader

Camaf
Camaf's reply31 Jan 2018, 12:20
Official

Good day Nomsa

Our Clinical Risk tried contacting you but was unable to get hold of you. They have left a voice message for you and have also sent you an email on the 30/01/2018.

As outlined in the email sent to you, you may collect your medication at a Pharmacy of your choice. Please remember to take your script with you and present it to the Pharmacist.

Kind Regards,

Caleb Brownley

Client Relations Team Leader