KR
Kgomotso R
1 reviews | Active since Mar 2009
18 Nov 2015, 15:23
Medical aid refund/claim number ***9
Good day,<br> <br> Still today after 3 months - I am still waiting for the refund from CAMAF and a Medical specialist after request him for a refund on 3 occasions without any luck.<br> <br> I submitted all the required support documents i.e Invoice &
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Camaf's replyOfficial
18 Nov 2015, 16:00Hello kg112,
We do apologise for the inconvenience caused due to you not receiving your claim refund timeously.
On 19 October 2015, we have requested the practice to refund you for the payment made. The practice has confirmed that they will refund you directly.
I have contacted Dr Soma today to request the refund to be made urgently. Also I have emailed the practice remittance to him in order for him to process the transaction efficiently.
I will follow up with Dr Soma 19 November 2015 to ensure that the refund has indeed been made to you.
Yours Sincerely,
Tertia Louw
Client Relations Supervisor
We do apologise for the inconvenience caused due to you not receiving your claim refund timeously.
On 19 October 2015, we have requested the practice to refund you for the payment made. The practice has confirmed that they will refund you directly.
I have contacted Dr Soma today to request the refund to be made urgently. Also I have emailed the practice remittance to him in order for him to process the transaction efficiently.
I will follow up with Dr Soma 19 November 2015 to ensure that the refund has indeed been made to you.
Yours Sincerely,
Tertia Louw
Client Relations Supervisor
Camaf's reply18 Nov 2015, 16:00
Official
Hello kg112,
We do apologise for the inconvenience caused due to you not receiving your claim refund timeously.
On 19 October 2015, we have requested the practice to refund you for the payment made. The practice has confirmed that they will refund you directly.
I have contacted Dr Soma today to request the refund to be made urgently. Also I have emailed the practice remittance to him in order for him to process the transaction efficiently.
I will follow up with Dr Soma 19 November 2015 to ensure that the refund has indeed been made to you.
Yours Sincerely,
Tertia Louw
Client Relations Supervisor
We do apologise for the inconvenience caused due to you not receiving your claim refund timeously.
On 19 October 2015, we have requested the practice to refund you for the payment made. The practice has confirmed that they will refund you directly.
I have contacted Dr Soma today to request the refund to be made urgently. Also I have emailed the practice remittance to him in order for him to process the transaction efficiently.
I will follow up with Dr Soma 19 November 2015 to ensure that the refund has indeed been made to you.
Yours Sincerely,
Tertia Louw
Client Relations Supervisor