1 reviews | Active since Dec 2016

31 Jan 2017, 20:35

Lack of Turnaround time

<p>Camaf /Sanlam is taking long to register my chronic condition. As this is not good business practice to take more than a week which is unacceptable.</p> <p> </p> <p>Camaf also does not respond to my query when i follow up.</p> <p>Reference: RE: RE: RE: Application for Chronic Condition member ********** 1 Urgent - Norma (Ref WI:219498)</p> <p> </p> <p>Regards</p>

0
Replies (2)
Camaf
Camaf's reply01 Feb 2017, 10:31
Official

Good Day

Apologies for the bad experience

I have escalated the matter to the Clinical Risk department to investigate and I have marked it urgent

I will provide feedback shortly

Regards

CAMAF Client Relations

Camaf
Camaf's reply01 Feb 2017, 14:56
Official

Good Day

I have responded to your personal email because reply from Clinical Risk contains your private and confidential details

Please see response on your personal email

Regards

CAMAF Client Relations