1 reviews | Active since Jul 2019
I don't feel safe with camaf, and neither should anyone.
Drove an extra 3km to get to a netcare hospital while bleeding excessively as I cut my leg open to the bone. l made sure to inform the lady at reception that I was on network choice as camaf keeps saying how important it is to do so. After finally being helped to stop the bleeding and getting stitched up, I was given a prescription and limped to the pharmacy next door only to be told my dr. wasn't a netcare dr. and that I would be billed for the procedure and meds. Really don't feel like I'm being cared for while there are many other medical aids out there who are far cheaper and have so much more to offer. How am I supposed to feel looked after if I can't even go to a hospital in an emergency without being smacked with the bill? This experience hurt more than my injury.
Thank you for bringing this matter to our attention.
Thank you for allowing us the opportunity to investigate this matter and provide you with feedback.
Kind Regards,
Wentzel Maistry
Client Relations Team Leader
Thank you for bringing this matter to our attention.
Thank you for allowing us the opportunity to investigate this matter and provide you with feedback.
Kind Regards,
Wentzel Maistry
Client Relations Team Leader
They told me to wait until they have received the claim and they would be in contact with me again.
Since then they have insured that the claim was paid in full.
Thank you for going out of your way to help and I'd like to compliment the level of service I have received since logging this complaint.
They told me to wait until they have received the claim and they would be in contact with me again.
Since then they have insured that the claim was paid in full.
Thank you for going out of your way to help and I'd like to compliment the level of service I have received since logging this complaint.