SA
STEPHEN A

1 reviews | Active since Mar 2012

01 Feb 2017, 16:26

CAMAF medical aid claim

<p>I have been trying to submit a claim through since end Oct last year. Various emails sent to people since and now it just says duplicate and nobody responds to my emails... Please could someone contact me where I can lay a complaintand send all my correspondence to. My member number is ********** 1. </p> <p>Much appreciated. </p>

0
Replies (2)
Camaf
Camaf's reply07 Feb 2017, 16:03
Official

Good day

As per out telephonic conversation, I have advised you that the matter has been escalated to our claims department as an urgent matter.

I shall give you feedback upon receipt.

We do apologize for any inconvenience caused.

Warm Regards,

Lebohang Rampai

Camaf
Camaf's reply02 Mar 2017, 09:52
Official

Good Day

Apologies for the delay, claim was approved for payment last week already

Should have been processed with last week payment run

I will make sure it is released for payment tomorrow 03/03/2017

Regards

CAMAF Client Relations Supervisor