DV
Dean V

1 reviews | Active since Dec 2011

19 Mar 2019, 15:06

CAMAF made effort to address concern

After negative review on Hellopeter, I was contacted by CAMAF and I received details of my claims and what had happened. Dineo clearly communicated what had happened, what went wrong and what the remedy was. I am satisfied with how my issue was resolved and what the resolve was, thanks to Dineo (and Wentzel). Thank you Dineo.

However, if this was communicated prior to CAMAF sending a rejection letter, I think the matter would not have been escalated how it was.

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