CAMAF - ***********

A while back CAMAF changed their requirement of the network memberships for members to include nominated GP's. I missed the deadline to submit the names due to work commitments and Camaf app**** the latest network GP's used. My dependent is correct but mine is not, I sent a mail on the 14th of January to update mine, I received an e-mail stating and confirming its updated. Today the 25th of March I went to the pharmacy to collect my medicines and they said that the prescribing doctor is not nominated. How can this be when CAMAF sent me a confirmation e-mail? Is CAMAF the Chartered Accountant Medical Aid really this ***********? I need my medicine but no, CAMAF wont pay AFTER THEY CONFIRMED IT HAS BEEN CHANGED. Contact me so we can rectify this immediately. My membership number: ***1.