GL
GILL L
1 reviews | Active since Jul 2012
08 Sept 2026, 11:38
CAMAF BAD SERVICE
I sent an email enquiry to Camaf pre-authorisation/customer care/info at camaf and received an email informing me i would receive a reply within 48 hours. Today has been 6 days since I sent this email so I sent another email asking for the courtesy of a reply to which I received a further email informing me I would be receiving attention within 48 hours. This kept happening over and over. I am absolutely disgusted with this lack of service from a company that I have been with the many many years. Their service has declined to an unacceptable level. Shame on you Camaf.
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Camaf's replyOfficial
08 Sept 2026, 12:06Dear Mrs. Linden
We're sorry to hear that your experience with us was not up to our usual standards. We take all feedback seriously and would appreciate the opportunity correct the matter. One of our pre-authorisation consultants will be making contact with you soon so we can help resolve this issue.
Kind regards,
Caleb Brownley
Manager: Customer Care
We're sorry to hear that your experience with us was not up to our usual standards. We take all feedback seriously and would appreciate the opportunity correct the matter. One of our pre-authorisation consultants will be making contact with you soon so we can help resolve this issue.
Kind regards,
Caleb Brownley
Manager: Customer Care
Best regards,
Camaf's reply08 Sept 2026, 12:06
Official
Dear Mrs. Linden
We're sorry to hear that your experience with us was not up to our usual standards. We take all feedback seriously and would appreciate the opportunity correct the matter. One of our pre-authorisation consultants will be making contact with you soon so we can help resolve this issue.
Kind regards,
Caleb Brownley
Manager: Customer Care
We're sorry to hear that your experience with us was not up to our usual standards. We take all feedback seriously and would appreciate the opportunity correct the matter. One of our pre-authorisation consultants will be making contact with you soon so we can help resolve this issue.
Kind regards,
Caleb Brownley
Manager: Customer Care
Best regards,