

Calvin Klein
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Hellopeter has tracked Calvin Klein across 14 reviews. Calvin Klein hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Calvin Klein? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2018
Calvin Klein Gateway Mall is a ****!!! My experience was not only difficult but felt intentionally deceptive. The store’s official return policy, clearly stipulated on my receipt, states that a refund is permitted provided specific conditions are met. I have reviewed these requirements carefully, and my return "ticks all the boxes"—the item is in the required condition and within the allowed timeframe. Despite this, I was told by staff that the store "does not do refunds." It is incredibly ***** to print a policy on a legal proof of purchase and then flatly refuse to honor it in person. This contradictory behavior is unprofessional and, frankly, looks like a bad-faith business practice. To make matters worse, I was not the only one; another customer behind me was equally furious for the same reason. Seeing multiple customers struggling to have basic rights honored is a terrible look for this brand. I am also going to report this to the necessary consumer protection bodies.
1 reviews | Active since Feb 2018
Calvin Klein Gateway Mall is a ****!!! My experience was not only difficult but felt intentionally deceptive. The store’s official return policy, clearly stipulated on my receipt, states that a refund is permitted provided specific conditions are met. I have reviewed these requirements carefully, and my return "ticks all the boxes"—the item is in the required condition and within the allowed timeframe. Despite this, I was told by staff that the store "does not do refunds." It is incredibly ***** to print a policy on a legal proof of purchase and then flatly refuse to honor it in person. This contradictory behavior is unprofessional and, frankly, looks like a bad-faith business practice. To make matters worse, I was not the only one; another customer behind me was equally furious for the same reason. Seeing multiple customers struggling to have basic rights honored is a terrible look for this brand. I am also going to report this to the necessary consumer protection bodies.
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