Unprofessional

<p>My phone was collected on the 11th of April 2016.</p> <p>I have called callsure and spoken to Mhlatsi, Danielle and Clinesse following up on the progress of my phone.</p> <p>I have even emailed Callsure and so far I am unimpressed with their service.</p> <p> </p> <p>I keep hearing various stories.</p> <p>First I was told the portal where headphones go in is damaged.</p> <p>Then I was told the mother board.</p> <p>Then I was told they cant find an y parts for my phone hence the delay in repairs.</p> <p>Last week i contacted Callsure 3 times and I was told I would have my phone end of the week,</p> <p>I still dont have my phone.</p> <p> </p> <p>I then dmenaded to speak to Sihle from the repairs office she said that the phone failed quality assurance.</p> <p> </p> <p>What upsets me the most is the fact that I have had to call Callsure and they never not even once come back to me with feedback.</p> <p> </p> <p>They are unproffessional and I would recommend that no one uses them for Cellphone Insurance!</p>