1 reviews | Active since Dec 2015
Horrible Service at Gold Reef City Calisto’s
Never have I ever seen a manager or a restaurant show zero customer service skills. Gold Reef City Calistos manager Rudy is an arrogant, ******** and mannerless person. He practically was chasing people away because of casino policy. How does he expect the customers to know what exactly is the arrangement or agreement between the franchise itself and the casino. He blatantly made me a **** in front of his staff and other customers. I complained about his rude behavior and he tells me he doesn’t care and threw his hands in the air humiliating me in front of the staff and customers and walked away. Liberty the waiter was so sympathetic and apologetic and apologised for his managers behavior. I should do what I want to do and complain to whoever he doesn’t care. He even went further onto swearing me. I will definitely be calling head office as this type of behaviour is uncalled for and unnecessary.
