NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
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How is Californian Outfitters rated on Hellopeter?
Hellopeter has tracked Californian Outfitters across 36 reviews. Californian Outfitters hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Californian Outfitters? Write a review to help others decide.
Recent reviews (6)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2025
Best service ever
The company was quick on the delivery and helped me to return an item quickly ❤️
1 reviews | Active since Dec 2025
Best service ever
The company was quick on the delivery and helped me to return an item quickly ❤️
1 reviews | Active since Jun 2022
Poor aftercare service
Very dissatisfied with the level of service I’ve received from this outlet. On the 15th of December 2025 I placed an order for shoes, they didn’t fit well. I made a request for a refund on their WhatsApp channel on the 20th of December, they didn’t respond up until I called in the 24th of December, they told me they were experiencing high call volumes, I should be patient, they will respond on WhatsApp. After the call, they did respond, telling me that they need R99 for the courier, I processed the payment and forwarded the proof of payment on WhatsApp on the 31st of December. They’ve been quiet eversince, nk communication regarding the collection of the parcel yet they promised that the matter would be finalised by the 2nd of January 2026.
1 reviews | Active since Jun 2022
Poor aftercare service
Very dissatisfied with the level of service I’ve received from this outlet. On the 15th of December 2025 I placed an order for shoes, they didn’t fit well. I made a request for a refund on their WhatsApp channel on the 20th of December, they didn’t respond up until I called in the 24th of December, they told me they were experiencing high call volumes, I should be patient, they will respond on WhatsApp. After the call, they did respond, telling me that they need R99 for the courier, I processed the payment and forwarded the proof of payment on WhatsApp on the 31st of December. They’ve been quiet eversince, nk communication regarding the collection of the parcel yet they promised that the matter would be finalised by the 2nd of January 2026.
1 reviews | Active since Oct 2025
Change Suppliers!!
Bought two formal shoes from them, wore the one shoe for about a month before it started tearing on the side tassles ( which is understandable and expected judging from the glue and pleather and of course the price ) but the Puma vellie boot I received has had the sole torn opened within a 3 days of constant wear, prices good but highly replica products marked as genuine, dissapointing customer support , very dissapointing experience
1 reviews | Active since Oct 2025
Change Suppliers!!
Bought two formal shoes from them, wore the one shoe for about a month before it started tearing on the side tassles ( which is understandable and expected judging from the glue and pleather and of course the price ) but the Puma vellie boot I received has had the sole torn opened within a 3 days of constant wear, prices good but highly replica products marked as genuine, dissapointing customer support , very dissapointing experience