Granite kitchen top ruined by their packaging and regional manager blocked me for reporting the issue

Yesterday my mom bought me hake at Calamari Fisheries, Cape Gate. She got home and told me that the packaging stained her car, but I couldn’t pay attention to what she was saying as I was working. 20mins later I was busy cleaning up the kitchen counter, I picked up the fish parcel and got the surprise(in the pics)😩. I tried everything to remove it, it is not coming off.

I went to the store and was given the regional manager’s number. I phoned Marie(the manager) and explained the situation. First Marie had the audacity to tell me that it’s not their fault but the printing companies fault, then Marie said “oh this has happened before in one of our stores and we have marble tops. Go back to the store and ask them to give you an oven cleaner”. I kept stressing it to her that we’ve tried EVERYTHING and it’s not coming off. She told me “try the oven cleaner, if it doesn’t come off i’ll you call you the morning and we can talk”.

It’s 5pm now, I sent her a message (last night) telling her it didn’t come off , I’ve been calling her and she did not pick up. Now she blocked me.