BT
Boitumelo T
1 reviews | Active since Dec 2021
10 Aug 2025, 21:15
Stale Scones at Cake Zone Vosloosrus Chris Hani with a far sell date but they so stale and terrible. I had to throw my money away
Their scones are so stale. The package looks nice but when u eat the scones. They so stale and the sad part their sell by date is so far but the scones are stale and horrible. I bought them at vosloorus Chris Hani. I am never going back it's my first and last. I even asked about the 20lt they say it's 600 something imagine I bought that.
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Cake zone's replyOfficial
11 Aug 2025, 08:21Dear Boitumelo,
Thank you for taking the time to share your feedback with us, and we’re truly sorry to hear about your disappointing experience with our scones at our Cake Zone store in Vosloorus, Chris Hani.
We understand how frustrating it must be to purchase a product that does not meet your expectations, especially when the packaging and sell-by date suggest otherwise. Please accept our sincere apologies for this.
Your feedback has been escalated to our quality control and store teams to investigate this issue thoroughly. It’s important to us that all our baked goods are fresh and up to standard. We would also appreciate the opportunity to make this right for you.
Please contact us directly at ***, so we can follow up with you and arrange a replacement
Cake zone's reply11 Aug 2025, 08:21
Official
Dear Boitumelo,
Thank you for taking the time to share your feedback with us, and we’re truly sorry to hear about your disappointing experience with our scones at our Cake Zone store in Vosloorus, Chris Hani.
We understand how frustrating it must be to purchase a product that does not meet your expectations, especially when the packaging and sell-by date suggest otherwise. Please accept our sincere apologies for this.
Your feedback has been escalated to our quality control and store teams to investigate this issue thoroughly. It’s important to us that all our baked goods are fresh and up to standard. We would also appreciate the opportunity to make this right for you.
Please contact us directly at ***, so we can follow up with you and arrange a replacement