WORK BEING DONE & CHARGED FOR A QUOTE THAT WE DECLINED 6 WEEKS AGO!!!

<p>A Casio Edifice watch with a missing side button was taken to Cajees Clearwater Mall for a quote on replacement on 01 June 2017. We were advised that the watch would need to be taken to a service provider for a quote on replacement of the button. 1 week later, we got a call from Cajees advising that the quote amounted to over R 1 200,00 to which we declined and asked for the watch to be returned. Its been 6 weeks and to date we have been the ones to follow-up with the whereabouts of the watch. 1st we were advised that the watch will be sent back. Then we were advised that there was miscommunication and the watch is being repaired (AFTER WE DECLINED THE QUOTE) and they asked if the cost of repairs can be split between us and them 50/50 (WANTING US TO TAKE RESPONSIBILITY FOR THEIR INTERNAL MISHAPS) , and today we have been advised that the watch is still being repaired by the service provider and will not be back by the end of this week (SO HOW DID THEY HAVE A 'QUOTE FOR WORK DONE' LAST WEEK IF IT HASNT EVEN BEEN REPAIRED AS YET?). No responsibility taken by anyone at Cajees, and no-one can advise what the hell is going on with the watch! UNACCEPTABLE.</p> <p>Cajess Clearwater, we expect the watch back in the condition that it was given by Friday 14 July 2017!</p> <p> </p>