Fossil Watch Defective

On the 20th of October 2015 I bought a Fossil Jacqueline watch for my wife's birthday on the 21st from the Cajees store in Northgate. In less than a month, the watch stopped working. In Dec 2015, I took it to the Fossil store in Clearwater and they told me that there was a movement problem, so I took it to the Cajees store in the same centre and they changed the battery and it started working again... only for 2 weeks though. Then, on the 27th of Jan, my wife (Ena du Plessis) booked in the watch at Northgate Cajees for a service and was told that it would take 6-8 weeks which has come and gone. Seriously guys, I bought this gift for my wife and you've had it longer than she has. The time has come to give my money back as it seems that you sold me a dud to start off with especially as it takes you that long to repair. Also, I have heard of several people that gave in their Fossil watches to be repaired and then it takes 9 months or longer. Please contact me by e-mail so I can give you my bank details for an EFT refund so I can buy another gift that actually works.