Bad service and rude management

Hi

Booked in my bike for a service and repairs at Cajees Cycle Corner at Retail Crossing Strubens Valley. Including rear breaks squealing to be fixed. When arriving to collect and spending almost an hour and being told it has been fixed, it wasn’t. They also replaced my steering wheel grips which I didn’t ask for. Next day went back to collect again, to be informed they have replaced my front break pads which I didn’t ask for. When confronting them, store manager swore at me in front of customers and my children.