GB
Gail B

1 reviews | Active since Aug 2019

14 Aug 2020, 05:26

Wonderful customer service

It’s easier and more pressing to complain than to say thank you. I have consumed thousands of great pods from caffeluxe. And two absolute horrid one. And so I reached out to say, wow those were bad. Given that it was part of a special I had no hidden agenda or refunds or replacements. But within a week, replacement pods arrived at my office. 8/5 for customer service. Thank you for fantastic service.

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Replies (1)
Caffeluxe
Caffeluxe's reply12 Jan 2021, 15:05
Official
Thank you Gail