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Niel R
1 reviews | Active since May 2020
27 May 2020, 10:03
PATHETIC
Absolutely pathetic. I was assured by their customer service provider that my package would arrive monday. Then she assured me that she has been in contact with the courier service and they would deliver it on Tuesday, now already on Wednesday and I am sick of emailing them. Rather pay more in the shops to buy capsules than order it online from them, you will not only save data but also have a much happier Wednesday actually drinking a coffee and not waiting for your coffee.
Customer service 0% Pathetic 100%
Helpful (0)
Replies (4)0
Replies (4)
Caffeluxe's replyOfficial
27 May 2020, 10:21Hi Niel, please send us your order number?
Caffeluxe's reply27 May 2020, 10:21
Official
Hi Niel, please send us your order number?
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Niel R's updateReviewer Update
27 May 2020, 10:25SRD29587
NR
Niel R's update27 May 2020, 10:25
Reviewer Update
SRD29587
Caffeluxe's replyOfficial
27 May 2020, 11:29Hi Neil. The reason our system says it is fulfilled because from our side it is. Your parcel is now with the courier. You can track your order using SRD29587 and click on this link - https://www.worldnetexpress.co.za/tracking/online-tracking/.
Caffeluxe's reply27 May 2020, 11:29
Official
Hi Neil. The reason our system says it is fulfilled because from our side it is. Your parcel is now with the courier. You can track your order using SRD29587 and click on this link - https://www.worldnetexpress.co.za/tracking/online-tracking/.
Caffeluxe's replyOfficial
27 May 2020, 11:29We have called the courier, & they have confirmed that your parcel will be delivered between 2- 5pm today.
Caffeluxe's reply27 May 2020, 11:29
Official
We have called the courier, & they have confirmed that your parcel will be delivered between 2- 5pm today.