LM
Lindelwa M
1 reviews | Active since Jan 2014
17 Oct 2019, 15:18
Refund
Good Day
I sent an email earlier today to Rachel with regards to my refund. I still have not received the refund and a response. I then contacted café Hemingways, but the phone just rings. Bearing in mind that I needed to make an alternative booking since Cafe Hemingways is closed. I need that money to make payment towards the alternative booking. My friends who I have invited will not double pay as they already paid. I need the money to hold the alternative booking.
Helpful (0)
Replies (2)0
Replies (2)LM
Lindelwa M's updateReviewer Update
18 Oct 2019, 07:58I am really concerned about when will I be getting my money back. This is rather stressing, as I can't even get hold of Café Hemingway's on the landline. When did you find out about this, that you will have the problem with the Landlord. It's clear that it's got to do with rent, and before being evicted, there is always a notice. But instead Café Hemingway's continued with business as usual and took bookings and money from unknowing customers. Now I had to make an alternative booking as the booking is for my birthday. I don't understand why you didn't take into consideration, that this was a problem on your side and should have put the customer first with regards to the refund.
I need my money, this money is not just for me but my friends who paid who also want to celebrate my birthday with me. You didn't try to even contact me via phone, and take the refund as a sense of urgency as this is a huge inconvenience to me.
Why is the money only released today, when is it going to be available in my account in time for me to pay for my alternative booking. Are you going to make it an immediate clearance.
I want my refund, and I wand it now. I will have no choice but to smere Café Hemingway's on Social Media and Hello Peter. I tried to be civil as possible about this but I just can't comprehend the fact that I am being ****** off my money.
I need my money, this money is not just for me but my friends who paid who also want to celebrate my birthday with me. You didn't try to even contact me via phone, and take the refund as a sense of urgency as this is a huge inconvenience to me.
Why is the money only released today, when is it going to be available in my account in time for me to pay for my alternative booking. Are you going to make it an immediate clearance.
I want my refund, and I wand it now. I will have no choice but to smere Café Hemingway's on Social Media and Hello Peter. I tried to be civil as possible about this but I just can't comprehend the fact that I am being ****** off my money.
LM
Lindelwa M's update18 Oct 2019, 07:58
Reviewer Update
I am really concerned about when will I be getting my money back. This is rather stressing, as I can't even get hold of Café Hemingway's on the landline. When did you find out about this, that you will have the problem with the Landlord. It's clear that it's got to do with rent, and before being evicted, there is always a notice. But instead Café Hemingway's continued with business as usual and took bookings and money from unknowing customers. Now I had to make an alternative booking as the booking is for my birthday. I don't understand why you didn't take into consideration, that this was a problem on your side and should have put the customer first with regards to the refund.
I need my money, this money is not just for me but my friends who paid who also want to celebrate my birthday with me. You didn't try to even contact me via phone, and take the refund as a sense of urgency as this is a huge inconvenience to me.
Why is the money only released today, when is it going to be available in my account in time for me to pay for my alternative booking. Are you going to make it an immediate clearance.
I want my refund, and I wand it now. I will have no choice but to smere Café Hemingway's on Social Media and Hello Peter. I tried to be civil as possible about this but I just can't comprehend the fact that I am being ****** off my money.
I need my money, this money is not just for me but my friends who paid who also want to celebrate my birthday with me. You didn't try to even contact me via phone, and take the refund as a sense of urgency as this is a huge inconvenience to me.
Why is the money only released today, when is it going to be available in my account in time for me to pay for my alternative booking. Are you going to make it an immediate clearance.
I want my refund, and I wand it now. I will have no choice but to smere Café Hemingway's on Social Media and Hello Peter. I tried to be civil as possible about this but I just can't comprehend the fact that I am being ****** off my money.
LM
Lindelwa M's updateReviewer Update
18 Oct 2019, 07:59I am really concerned about when will I be getting my money back. This is rather stressing, as I can't even get hold of Café Hemingway's on the landline. When did you find out about this, that you will have the problem with the Landlord. It's clear that it's got to do with rent, and before being evicted, there is always a notice. But instead Café Hemingway's continued with business as usual and took bookings and money from unknowing customers. Now I had to make an alternative booking as the booking is for my birthday. I don't understand why you didn't take into consideration, that this was a problem on your side and should have put the customer first with regards to the refund.
I need my money, this money is not just for me but my friends who paid who also want to celebrate my birthday with me. You didn't try to even contact me via phone, and take the refund as a sense of urgency as this is a huge inconvenience to me.
Why is the money only released today, when is it going to be available in my account in time for me to pay for my alternative booking. Are you going to make it an immediate clearance.
I want my refund, and I wand it now. I tried to be civil as possible about this but I just can't comprehend the fact that I am being ****** off my money.
I need my money, this money is not just for me but my friends who paid who also want to celebrate my birthday with me. You didn't try to even contact me via phone, and take the refund as a sense of urgency as this is a huge inconvenience to me.
Why is the money only released today, when is it going to be available in my account in time for me to pay for my alternative booking. Are you going to make it an immediate clearance.
I want my refund, and I wand it now. I tried to be civil as possible about this but I just can't comprehend the fact that I am being ****** off my money.
LM
Lindelwa M's update18 Oct 2019, 07:59
Reviewer Update
I am really concerned about when will I be getting my money back. This is rather stressing, as I can't even get hold of Café Hemingway's on the landline. When did you find out about this, that you will have the problem with the Landlord. It's clear that it's got to do with rent, and before being evicted, there is always a notice. But instead Café Hemingway's continued with business as usual and took bookings and money from unknowing customers. Now I had to make an alternative booking as the booking is for my birthday. I don't understand why you didn't take into consideration, that this was a problem on your side and should have put the customer first with regards to the refund.
I need my money, this money is not just for me but my friends who paid who also want to celebrate my birthday with me. You didn't try to even contact me via phone, and take the refund as a sense of urgency as this is a huge inconvenience to me.
Why is the money only released today, when is it going to be available in my account in time for me to pay for my alternative booking. Are you going to make it an immediate clearance.
I want my refund, and I wand it now. I tried to be civil as possible about this but I just can't comprehend the fact that I am being ****** off my money.
I need my money, this money is not just for me but my friends who paid who also want to celebrate my birthday with me. You didn't try to even contact me via phone, and take the refund as a sense of urgency as this is a huge inconvenience to me.
Why is the money only released today, when is it going to be available in my account in time for me to pay for my alternative booking. Are you going to make it an immediate clearance.
I want my refund, and I wand it now. I tried to be civil as possible about this but I just can't comprehend the fact that I am being ****** off my money.