PS
Pieter S
1 reviews | Active since Aug 2011
01 Dec 2021, 10:05
Lenovo M 10
I ordered a volume / on-off button for Lenovo M 10. I paid the order number CAB 4273 and didn't hear from then since. When trying to track the order, tracking couldn't find my order. When trying to phone the number on the website, it goes onto voicemail. I am very disappointed. Dishonesty seems to pay off.
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Replies (3)PS
Pieter S's updateReviewer Update
05 Dec 2021, 13:07Ok. Cable 5 phoned me and ask me to remove my review. I agreed to do so as soon as I received the delivery. I asked the guy what is the status of my order, and he rep**** that its due to ship that day. I mentioned that I chose them because they said on the add that they have stock. He said they do, but not at their warehouse. 5 Days later I got a notice from Buffalo with a tracking number. Now, Buffalo is a company shipping from China, and I could get the same order for half the price, because they are in SA and have stock. If I knew they order it from China and I will wait this long, I would have ordered it directly. Any case, The tracking number could not be traced...
PS
Pieter S's update05 Dec 2021, 13:07
Reviewer Update
Ok. Cable 5 phoned me and ask me to remove my review. I agreed to do so as soon as I received the delivery. I asked the guy what is the status of my order, and he rep**** that its due to ship that day. I mentioned that I chose them because they said on the add that they have stock. He said they do, but not at their warehouse. 5 Days later I got a notice from Buffalo with a tracking number. Now, Buffalo is a company shipping from China, and I could get the same order for half the price, because they are in SA and have stock. If I knew they order it from China and I will wait this long, I would have ordered it directly. Any case, The tracking number could not be traced...
Cable5 (Pty) Ltd's replyOfficial
05 Dec 2021, 20:27Hi Pieter,
The consultant asked you to remove the review because it was not accurate. We didn't receive your email or a phone call (unless you phoned on off-hours).
Delivery takes 7-14 business days. Each product (both local & international) has an estimated delivery date underneath the add to cart button. We have also cleared it in our delivery policy. There's nothing that we are hiding. You could have asked for a refund but you told the consult you will wait and change the review when you receive the tracking number.
You placed your order on the 25th of November -- a confirmation email; was sent to you. On the 3rd of December, we sent you the tracking number. The tracking number sent to you is valid.
What did we do to deserve this?
The consultant asked you to remove the review because it was not accurate. We didn't receive your email or a phone call (unless you phoned on off-hours).
Delivery takes 7-14 business days. Each product (both local & international) has an estimated delivery date underneath the add to cart button. We have also cleared it in our delivery policy. There's nothing that we are hiding. You could have asked for a refund but you told the consult you will wait and change the review when you receive the tracking number.
You placed your order on the 25th of November -- a confirmation email; was sent to you. On the 3rd of December, we sent you the tracking number. The tracking number sent to you is valid.
What did we do to deserve this?
Cable5 (Pty) Ltd's reply05 Dec 2021, 20:27
Official
Hi Pieter,
The consultant asked you to remove the review because it was not accurate. We didn't receive your email or a phone call (unless you phoned on off-hours).
Delivery takes 7-14 business days. Each product (both local & international) has an estimated delivery date underneath the add to cart button. We have also cleared it in our delivery policy. There's nothing that we are hiding. You could have asked for a refund but you told the consult you will wait and change the review when you receive the tracking number.
You placed your order on the 25th of November -- a confirmation email; was sent to you. On the 3rd of December, we sent you the tracking number. The tracking number sent to you is valid.
What did we do to deserve this?
The consultant asked you to remove the review because it was not accurate. We didn't receive your email or a phone call (unless you phoned on off-hours).
Delivery takes 7-14 business days. Each product (both local & international) has an estimated delivery date underneath the add to cart button. We have also cleared it in our delivery policy. There's nothing that we are hiding. You could have asked for a refund but you told the consult you will wait and change the review when you receive the tracking number.
You placed your order on the 25th of November -- a confirmation email; was sent to you. On the 3rd of December, we sent you the tracking number. The tracking number sent to you is valid.
What did we do to deserve this?
PS
Pieter S's updateReviewer Update
13 Dec 2021, 10:18An update on my order.
It is now day 18 after my order and no communication yet. Status co. I received a tracking number but its stuck for two weeks now on the same info. No progress.
It is now day 18 after my order and no communication yet. Status co. I received a tracking number but its stuck for two weeks now on the same info. No progress.
PS
Pieter S's update13 Dec 2021, 10:18
Reviewer Update
An update on my order.
It is now day 18 after my order and no communication yet. Status co. I received a tracking number but its stuck for two weeks now on the same info. No progress.
It is now day 18 after my order and no communication yet. Status co. I received a tracking number but its stuck for two weeks now on the same info. No progress.