Cable 5 - *******, *****, ********!

I ordered watch straps in January 2022, made payment and received my "shipping order". The tracking app that I was told to use, let me know that the straps arrived in South Africa 05/03/2022 and was cleared by customs the very same day, then the parcel was scanned in at the "warehouse"07/03/2022. This was the last correspondence I received. Mails go unanswered, calls go to voicemail and I am left wondering what now? I have emailed 17 Track themselves, which was the app I was told to use with tracking my order and I await their response. This is **************** and I am left wondering if the "good "reviews for this so called legitimate company are not perhaps a made up story so that Cable 5 can carry on ******** the rest of South Africa out of their hard earned cash. Shame on YOU!