VH
Vanessa H
1 reviews | Active since Feb 2022
13 Mar 2022, 17:10
Does Cabana Beach not allow visitors anymore!?
My daughter and I wanted to go and eat at one of the restaurants at Cabana Beach. We parked our car outside and headed to the Walkway to the hotel( as we have done on many ocassions) The guard at the Gate stopped us and told us we could not enter the hotel and pointed to the path that leads to the beach!!!! Cabana beach, how can we not be allowed into your hotel as patrons wanting to eat there?? I would appreciate an explanation please.
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Cabana Beach Resort's replyOfficial
17 Mar 2022, 16:11Dear Mrs Hughes,
Thank you so much for rating your service experience at Cabana Beach Resort. We take all comments from guests and visitors alike seriously and it is never our intention to disappoint or frustrate any of our clients or visitors. We have amended our visitor policy lately to ensure we have better controls in place. For patrons visiting any of our outsourced restaurants we offer paid parking at R 35 per vehicle. For patrons wishing to park off site, the security will direct such individuals to the walkway down the servitude. We apologise sincerely for any inconvenience caused and will ensure our guards communicate this information correctly.
Kind Regards
Thank you so much for rating your service experience at Cabana Beach Resort. We take all comments from guests and visitors alike seriously and it is never our intention to disappoint or frustrate any of our clients or visitors. We have amended our visitor policy lately to ensure we have better controls in place. For patrons visiting any of our outsourced restaurants we offer paid parking at R 35 per vehicle. For patrons wishing to park off site, the security will direct such individuals to the walkway down the servitude. We apologise sincerely for any inconvenience caused and will ensure our guards communicate this information correctly.
Kind Regards
Cabana Beach Resort's reply17 Mar 2022, 16:11
Official
Dear Mrs Hughes,
Thank you so much for rating your service experience at Cabana Beach Resort. We take all comments from guests and visitors alike seriously and it is never our intention to disappoint or frustrate any of our clients or visitors. We have amended our visitor policy lately to ensure we have better controls in place. For patrons visiting any of our outsourced restaurants we offer paid parking at R 35 per vehicle. For patrons wishing to park off site, the security will direct such individuals to the walkway down the servitude. We apologise sincerely for any inconvenience caused and will ensure our guards communicate this information correctly.
Kind Regards
Thank you so much for rating your service experience at Cabana Beach Resort. We take all comments from guests and visitors alike seriously and it is never our intention to disappoint or frustrate any of our clients or visitors. We have amended our visitor policy lately to ensure we have better controls in place. For patrons visiting any of our outsourced restaurants we offer paid parking at R 35 per vehicle. For patrons wishing to park off site, the security will direct such individuals to the walkway down the servitude. We apologise sincerely for any inconvenience caused and will ensure our guards communicate this information correctly.
Kind Regards