Worst Experience with Beloved CAB Foods

I am not sure where to start but i think that your CAB Foods printing centre in Paarl needs a course in customer service.

I recently needed some cupcake disks printed for my sons birthday.

I enquired via email with the Paarl printing centre to assist me and the customer service was less than satisfactory. Please see attached.

Then I went instore to place the order for the print on Saturday (18.05.2024) and they said I should just email them, which i did on Monday morning to which I got no reply or respose to say that I can collect the prints, please see attached.

I then had to call them for a confimation, to which they rep**** that I needed to come instore and they will print it then. When I confirmed the price as was listed on the email as R72.99, the person on the other line then said the pricing is R89.99 with editing which i am more than happy to do myself. But the price is not as advertised. i had to work out the template for printing myself, there were not directions, as if you want the clients to rather pay the higher price.

Now I have my print (no editing was needed, luckily), but i now have to cut the designs myself? and when i asked whether it would be okay to use a scissor i was told i need to use a stanly knife... i need to cut a 4 cm circle with a stanley knife and ontop of this my husband received a terrible attitude and was advise that your team was "waiting for her"...

This is honestly been a terrible and frustrating experience and i will not be repeating it again.