Claim ***

Were to start, firstly my insurance was discontinued in july 2017 due to a mistake on cell c or c-surance. They rectified it by activating it and told me to keep hush about it unacceptable. Then I logged a claim on 14/12/2017 and sent mail for three days after the date(72...Hours) requesting feedback with no response.i had to phone today just to told the emei is wrong and had provide proof by sending my contract details wow..The young lady informed me she had to recreate case and send of to admin..which will take two more days unacceptable as I gave them 72 hours wereby they could have contacted me.I find this level of service unacceptable and wish to have a response immediately by the COB today.