**********!!!!!!!!

I received the toner and the R100,00 Woolworths Voucher on the 10/05/2019 and I haven't opened the package nor used the voucher and I need to return the goods as the printer in question is no longer working and I am waiting to purchase a new printer and C&N Imaging Products refuse to let me send it back as they have a 5 day return policy. IF I HAVEN'T OPENED THE PACKAGE NOR USED YOUR VOUCHER HOW CAN YOU REFUSE???????