PV
Paul V

1 reviews | Active since Mar 2013

30 Jan 2016, 18:48

Great efficient service and attitude!

I would like to commend CMB Motor Spares in Clanwilliam for going the extra mile in managing our breakdown.<br> On 3 January 2016 we were travelling to the Cederberg when our car broke down on a bad section of gravel road. We called our insurance who put us in contact with Amelia at CMB Motor Spares. Although it was a Sunday afternoon, their breakdown truck arrived within an hour of arranging with Amelia and Johan took our car to Clanwilliam, whilst some friends took us and our trailer on to our holiday destination close by.<br> The next day I contacted CMB, where Attie gave me the good news and the bad news. The good news was that the problem was less serious than I thought - 2 of the 3 engine mountings had been damaged. The bad news was that the new parts would need ordered from Peugeot and that 1 of them was out of stock and had to be ordered from France. Attie was happy to keep the car for the 2 weeks that it would take to get the parts. When I followed up after 2 weeks, the new parts had arrived, had been fitted and the car would be driven back to Cape Town for me to pick up at one of the owner's relatives living close to where I stay. <br> How's that for a great team and great service!

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