Disgusted by BYD Sandton to say the least

I took delivery of a new BYD Shark 6 on the 24th of August 2026. Absolutely blown away with the vehicle I bought. I just wish I could say the same thing about the aftersales service?? They are not even worth a one star. Up until today the vehicle that I traded in hasn't been settled yet, and in the meantime the debit order for the vehicle I traded in is still going off.... the second installment in fact went off this morning. When the first installment went off, I battled to get the refund and when I emailed the dealership, they were just as useless. No communication whatsoever, and when you phone the dealership to speak to the MD of the branch, that person is never available. I also didn't receive my number plates yet, we are now on the 30th of September 2026, I was promised two weeks ago that I'll receive my number plates!!!!! This is disgusting service. The dealerships are eager to sell you the vehicle, but as soon as they see the brake lights leaving the showroom floor, so does the aftersales service