1 reviews | Active since Nov 2016
Dishonest Owner – Still No Refund After Two Months
We had a very disappointing experience with Buyskop Lodge, specifically with the owner, Jan. A breakage deposit was paid in advance for camping by Jonathan, which, according to policy, is supposed to be refunded after the stay provided there are no damages. We left the campsite in good condition, yet more than two months have passed, and we still haven’t received the refund.
Despite multiple follow-ups, Jan keeps making promises that the refund will be processed, but nothing has been paid to date. It’s incredibly frustrating and feels dishonest.
This kind of behaviour is unacceptable for any lodge, especially one that is listed on platforms like Booking.com. We expected basic professionalism and integrity, and unfortunately, Buyskop Lodge has failed on both fronts.
I strongly advise others to be cautious when booking here; you may struggle to get your deposit back.
