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1 reviews | Active since Apr 2016

12 Oct 2026, 18:24

BuyMusic Not recommended by Andre Van Der Mescht

I am a Professional South African Song writer, Composer and Career Recording artist for the past 26 years of my life. I joined Buymusic South Africa as a *** per year paying customer in September 2026, hoping to be treated like a VIP customer, but soon learned that every customer at BuyMusic got treated like an equal measure of worthless ingredient within a pot of boiling soup who were not entitled of expecting VIP treatment and care from BuyMusic South Africa. This policy is in total breach of my moral values, principles and standards as I believe that each and every paid customer deserves the right to be treated like a VIP customer. Well, my services got terminated and refunded a month later after I confronted the Owner of BuyMusic with some sensitive questions and expectations in October 2026. 1) – I asked from BuyMusic as for why I had to wait 5 working days for my newly uploaded songs to be processed, approved and released for public view while this timely process causes me a loss of business and income. I paid BuyMusic *** upfront and expected to earn my money back by sales without loosing 5 days in waiting for my songs to be released. It is our rules and we are not going to change it, the owner rep****. 2) – I asked from BuyMusic as for why are they wasting precious time on preparing and posting short video adverts on a platform like Facebook while knowing that most Facebook users surfs Facebook via social data bundles because of being penniless and unemployed while most of them do not even have data for normal internet use. There is almost no sales potential on Facebook. Why prioritising Facebook advers while delaying the approval of my newly uploaded songs for 5 working days? 3) – I asked from BuyMusic to send me the list of podcast radio stations of which my songs were suppose to be presented too as this featured service got included into the *** package I paid for. None, the owner rep****. 4) – I repeatedly tried to phoned BuyMusic one morning during business hours and was disappointed in getting no answer. Later that day, the owner apologised by saying that she had washing to do that morning. In my mind, this explained as for why it took them 5 working days for my newly uploaded songs to be approved and released. How can any person be an active housewife and a business consultant at the same time as it is virtually impossible to prioritise both jobs at the same time. 5) – I also had found and reported many errors on the BuyMusic webpage during the time in which I had being a paid member of them. Sales reports were one of the critical errors. REMARKS : My paid membership and services got terminated and refunded after I raised these critical concerns with the owner of Buymusic. The owner of BuyMusic reckoned that I had no right of insisting on being treated special. The BuyMusic psychology seems to be working as follows ( Simply keep your mouth shut or get your BuyMusic services terminated and refunded ). Well, it is not about special treatment. It is about the Consumer Right of expecting VIP services for every paid BuyMusic customer in South Africa. I will not recommend BuyMusic South Africa,

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